Support

Hatch Cats Support

Need help with Hatch Cats? We are happy to help with app issues, feedback, and feature requests.

Contact

Please include your device model, iOS version, and a short description of what happened. If you are reporting a bug, screenshots are helpful.

If an egg or mission timer looks stuck, close and reopen the app. Hatch Cats uses local time to update progress.
If rewarded ads are unavailable, try again later. Ad availability can vary by region, network connection, and ad inventory.
If your progress looks different after reinstalling, check whether you exported a save file before deleting the app.
If sound is missing, check your device volume, silent mode, and in-app settings.

Read the Hatch Cats Privacy Policy for details about local saves, support emails, and optional rewarded ads.